SHIPPING

Order Processing Time

All orders are processed within 1–3 business days.

Once your order is processed, you will receive a confirmation email with tracking information.

Delivery time depends on your country. Average timeframes are:

Please note: These are estimated windows. Delays may occur due to customs, holidays, or high-volume seasons.

Once your order has shipped, you’ll receive an email with your tracking number and tracking link.

Tracking updates may take 2–5 days to appear.

It is the customer’s responsibility to ensure the correct shipping address is entered at checkout.

If an incorrect or incomplete address is provided:

If the order has not shipped → we can correct it.
If the order has already shipped → we cannot change the address or issue a refund.

If tracking shows the package has no updates for 7+ days, please contact us.

Orders are considered lost only if they pass the carrier’s maximum transit time:

If your order qualifies, we will resend or refund according to our policy.

If your order arrives damaged or incorrect, contact us within 30 days of delivery with photo or video evidence.

We will replace or refund the affected item.

Customers are responsible for any applicable import taxes, customs fees, or duties required by their country.

These are not included in the product or shipping price.

We currently ship worldwide. If your country appears at checkout, we deliver to you.

For any shipping-related questions, please email us at:

support@vecchioofficial.com